At 9kis, your privacy is not taken lightly. This Privacy Policy clearly explains how we collect, store, use, and protect your personal information as a player on our online gaming platform in Malaysia. Please read it carefully so you fully understand your rights.
We understand how sensitive your personal information is. Here are the six core principles that guide how 9kis handles the data of every Malaysian player.
All data transmitted between your device and 9kis servers is protected with industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal data cannot be intercepted or stolen by unauthorised parties.
9kis tidak pernah dan tidak akan menjual, menyewakan, atau memperdagangkan maklumat peribadi pemain kepada mana-mana pihak ketiga untuk tujuan komersial. Data anda adalah milik anda – bukan aset perniagaan kami.
Only authorised 9kis staff with a legitimate operational need may access player personal data. All access is strictly logged and monitored to prevent internal misuse.
9kis berkomitmen untuk bersikap telus tentang amalan pengumpulan dan penggunaan data. Kami memberitahu anda dengan jelas data apa yang kami kumpul, mengapa kami memerlukannya, dan berapa lama kami menyimpannya.
As a 9kis player, you have the right to access, correct, port, and request the deletion of your personal data. We make this process straightforward so you can exercise your rights without unnecessary hassle.
9kis operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We consistently ensure that our data management practices meet the local legal requirements applicable to online gaming platforms.
Important Note: Dengan mendaftar dan menggunakan platform 9kis, anda bersetuju dengan pengumpulan dan penggunaan maklumat anda sebagaimana yang diterangkan dalam Dasar Privasi ini. Sekiranya anda tidak bersetuju, sila hentikan penggunaan platform 9kis dan hubungi kami untuk menutup akaun anda.
9kis takes our responsibility to protect every player's privacy seriously. This Privacy Policy is the official document outlining how the 9kis platform ("we", "Platform", or "9kis") collects, uses, protects, and discloses personal data.
This document applies to all users of the 9kis platform, including website visitors, registered members, active players, and any individual who interacts with our services through any channel – whether via the website, mobile app, live chat, email, or any other communication platform operated by 9kis.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy 9kis, which together form the complete agreement between you and our platform.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring that the personal data we hold is accurate, up to date, and protected against unauthorised access, use, or disclosure.
9kis collects your personal data from various sources in the context of your use of our platform. Below is a detailed explanation of the types of data we collect and their sources:
A. Data You Provide Directly:
B. Data yang Dikumpul Secara Automatik:
9kis never stores credit card information or PIN numbers in our systems. All financial transactions are processed through secure, reputable third-party payment gateways.
Brief table of data types and purposes of collection:
| Data Type | Example | Main Purpose |
|---|---|---|
| Identity | Full name, IC number, date of birth | Account Verification (KYC) |
| Contact | Email address, phone number | Communications & Support |
| Kewangan | Bank account, e-wallet | Transaction processing |
| Teknikal | IP, device, browser | Security & Fraud Detection |
| Usage | Game records and betting history | Penambahbaikan platform & pematuhan |
9kis uses the personal data collected solely for legitimate and reasonable purposes related to the operation of our gaming platform. The following are the primary purposes for which your data is used:
9kis will not use your personal data for any purpose beyond those stated above without first obtaining your consent.
9kis tidak menjual, menyewakan, atau mendedahkan data peribadi pemain kepada pihak ketiga untuk tujuan komersial. Walau bagaimanapun, dalam konteks operasi yang sah, kami mungkin berkongsi data anda dengan pihak-pihak terpilih berikut:
All third parties working with 9kis are bound by strict data confidentiality agreements. They are only permitted to use your data for agreed-upon purposes and may not use it for their own ends.
Dalam kes penggabungan, pengambilalihan, atau penjualan aset perniagaan 9kis, data peribadi pemain mungkin dipindahkan kepada entiti penerus. Dalam situasi sedemikian, pemain akan dimaklumkan terlebih dahulu dan Dasar Privasi ini akan terus terpakai.
9kis continually invests in the latest security technologies and processes to protect players' personal data from unauthorised access, modification, disclosure, or destruction. Key security measures we employ include:
While we take all reasonable steps to protect your data, no security system can guarantee absolute 100% protection. In the event of a data security breach affecting 9kis players, we will notify affected players and the relevant authorities within the timeframe required by law.
Peringatan Keselamatan: Never share your 9kis account password with anyone, including our customer support staff. 9kis will never ask for your password under any circumstances. If you suspect unauthorised access to your account, please report it to us immediately.
9kis menyimpan data peribadi anda hanya selama tempoh yang diperlukan untuk memenuhi tujuan pengumpulan data tersebut atau selagi dikehendaki oleh undang-undang yang terpakai. Berikut adalah garis panduan umum tempoh penyimpanan data kami:
Setelah tempoh penyimpanan tamat, 9kis akan menghapuskan atau memusnahkan data peribadi anda dengan cara yang selamat, atau menukarkannya kepada bentuk tanpa nama yang tidak boleh digunakan untuk mengenal pasti anda secara individu.
The 9kis platform uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and gather analytical data that helps us understand how players use our platform.
Types of Cookies Used by 9kis:
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the full functionality of the 9kis platform and your overall gaming experience.
The 9kis platform is exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18 under any circumstances.
Sekiranya anda merupakan ibu bapa atau penjaga yang mendapati bahawa anak di bawah umur anda telah mendaftarkan akaun di 9kis tanpa pengetahuan anda, sila hubungi kami segera di [email protected]. We will take immediate action to close the account in question and delete all associated data as promptly as possible.
9kis applies an age verification process during registration and throughout the KYC process to ensure only eligible adults may use our platform. This includes verification of date of birth and valid identity documents.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and 9kis's internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you, along with information on how it is being used.
You may request corrections to any inaccurate or incomplete data through your account settings or by contacting 9kis support.
You may request the deletion of your personal data, subject to any legal data retention obligations binding on 9kis.
You may object to the processing of your data for direct marketing purposes, or where processing is based on legitimate interests.
You may request your data in a machine-readable format for transfer to another platform where applicable.
Anda boleh meminta pengehadan pemprosesan data anda dalam keadaan tertentu seperti semasa proses siasatan aduan.
Untuk melaksanakan mana-mana hak di atas, sila hubungi pasukan Privasi 9kis di [email protected] stating the right you wish to exercise and providing sufficient information for us to verify your identity. We will respond within 30 days of receiving your request.
9kis aims to respond to all data protection rights requests within 14 working days. In more complex cases, this period may be extended to up to 30 days, with prior notice given to you.
In operating the 9kis platform, your personal data may be transferred, stored, or processed on servers located outside Malaysia. This may occur when we use cloud services or international technology infrastructure that helps us deliver the 9kis platform more efficiently and securely.
When such data transfers occur, 9kis ensures that:
9kis reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, changes in applicable law, or improvements to 9kis services. All changes will take effect upon the publication of the latest version on the 9kis website.
Apabila perubahan ketara dibuat kepada Dasar Privasi ini, 9kis akan:
We encourage you to review this Privacy Policy periodically so you are always aware of how 9kis currently handles your personal data. Your continued use of the 9kis platform after any amendments are published will be considered your acceptance of those changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 9kis handles your personal data, please do not hesitate to contact us:
Our dedicated data privacy team carefully reviews all privacy-related requests and complaints, and responds appropriately within a reasonable timeframe. We value your feedback, as it helps us continuously improve our privacy protection practices at 9kis.
For more information about your rights under Malaysian data protection law, or if you are dissatisfied with our response, you may refer to the Department of Personal Data Protection Malaysia (JPDP), the relevant regulatory body for data protection in Malaysia.
For all privacy and data protection enquiries, please include "Privacy Enquiry" in your email subject line so we can route your request to the right team promptly and efficiently.
We take your privacy protection seriously. With multi-layer encryption, a strict no data-selling policy, and a support team available 24/7, you can enjoy everything 9kis has to offer with complete confidence.
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